Articles on: Orders

List of Orders

To view all orders synced to Persify, click the Orders tab in the left-hand menu.



Item Status


You can view the items in orders by status to see which items are currently in each stage.



For more information about the primary item statuses, please refer to this article: Primary Item Statuses


Search Order


You can search for a specific order by clicking on Search button and entering its order number, listing title, SKU, or customer name in the search bar.



Filter Order


If you want to filter orders based on specific criteria, click the Filter button.



Persify supports you to filter orders by:

  • Store
  • Fulfillment Option (All, Manual Fulfillment, Integrated Fulfillment)
  • Fulfillment Status (Fulfilled, Partially Fulfilled, Unfulfilled)
  • Time Period



Sort Order


You can sort your orders by Newest or Oldest first



Order information


The order table provides the following details for each order:



  1. Order number: The unique order ID shown in your store.


  1. Created: The date the order was created in your store, shown in your local timezone.



  1. Customer: Displays your customer's name.


  • Click the arrow icon next to the customer's name to view additional information such as email and shipping address.



  • You can edit the customer’s name and address in the order details page.


  1. Source: The name of the marketplace where the order was synced from.


  1. Fulfillment Status: Displays the current fulfillment status of the order.


  • Fulfilled: All items in the order have been marked as fulfilled.
  • Partially Fulfilled: Some items are fulfilled, others are not.
  • Unfulfilled: None of the items in the order have been fulfilled yet.


  1. Items: The total number of items in the order.


If the customer’s note includes personalization for multiple designs or quantities, you can use the Split order feature to generate separate print files in the order details.


  1. Total: The total price of the order.


  1. Actions: Click the three-dot icon and choose your desired action: View Details or Export Order.



Bulk Actions


Select one or multiple orders → Click Bulk Actions → Choose Export to export the selected orders as a CSV file



In the Export Orders popup, select a template → Click Export


  • You can use an existing template:



  • Or add a new one by navigating to Export Templates → Add Export Template.



Please check your provider’s CSV format and manually edit the exported file to match their requirements.

Updated on: 16/09/2025

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